Privacy Policy
Last updated: [DATE — draft]
1. Who we are
Trustword (“we,” “us”) provides an AI service that helps local businesses reply to Google reviews. Contact: hello@trustword.example. [Legal entity name and address TBD.]
2. Information we collect
We may collect: business name, Google Maps / Business Profile identifiers, contact email and phone, review content and reply history needed to provide the service, and basic usage / technical logs. [Detail categories, sources, and legal bases after counsel review.]
3. How we use information
To connect your Google Business Profile, draft and post review replies you authorize, flag negative reviews, send weekly digests, respond to signup requests, and operate and improve the product. We do not sell your personal information. [Confirm marketing / analytics practices with counsel.]
4. Google / third parties
Connecting via Google Business Profile is subject to Google’s terms and privacy policy. We request only permissions needed to manage review replies. [List subprocessors, AI providers, email/hosting vendors after review.]
5. Retention & security
[Retention periods, security measures, and breach-notification practices TBD with legal and security review.]
6. Your choices
You may cancel, disconnect Google access, or request access/deletion of personal data we hold, subject to applicable law. [Add CCPA/GDPR sections if required for launch markets.]
7. Changes
We may update this policy; material changes will be noted with a revised date. [Notification method TBD.]